Cart.com is a Houston-based 3PL and unified commerce provider with 14 U.S. fulfillment centers, 8.5M+ square feet of warehouse space, and 70M+ orders processed annually for 6,000+ customers.
Cart.com combines an owned 14-facility U.S. fulfillment network with proprietary Constellation software (OMS, WMS, TMS) and managed services for marketplaces, marketing and customer support. It's a strong consolidation play for mid-market and enterprise omnichannel brands, backed by 99% 2-day ground coverage claims and 70M+ orders per year. Pricing is custom-quote only, and low-volume brands will find the model built for someone bigger.
Fourteen owned fulfillment centers and 8.5M+ square feet position inventory for claimed 2-day ground delivery to 99% of U.S. consumers. Owned facilities mean uniform processes instead of partner-warehouse roulette.
OMS, WMS and TMS built as one platform running every node, with real-time inventory and order visibility across channels. Most 3PLs at this scale stitch together third-party tools.
DTC parcel, wholesale distribution, retail routing-guide compliance, EDI and marketplace fulfillment run from shared inventory pools. Strong fit for brands balancing purchase orders against daily DTC volume.
Growth marketing, Amazon and marketplace management (via the Amify acquisition), subscription fulfillment (via OceanX) and outsourced customer engagement let brands consolidate vendors under one contract.
Over 70M orders processed annually for 6,000+ customers including Pacsun, TOMS, Guess and Janie and Jack, with documented BFCM peak performance exceeding planned capacity.
Custom quotes only, with no published rates, calculators or starter tiers. You can't estimate costs without a sales cycle, and comparison shopping against published-rate 3PLs takes real effort.
No self-serve onboarding and an enterprise-oriented cost structure. Cart.com doesn't publish a minimum, but brands shipping under a few thousand orders a month are unlikely to be the priority.
The G2 4.5-star rating covers Cart.com's software products broadly, not fulfillment operations specifically, and Trustpilot is nearly empty. Most public evidence comes from company-selected case studies.
More than a dozen acquisitions since 2020, including OceanX and Amify in the last year, means continuous integration of new facilities, systems and teams. Ask pointed questions about the specific facility and stack you'd be assigned.
Cart.com is a Houston-based fulfillment and commerce services provider founded in 2020 by CEO Omair Tariq and co-founder Remington Tonar. Few 3PLs have grown this fast: through more than a dozen acquisitions and roughly $735 million in total funding, the company reached a $1.6 billion valuation in May 2025 and closed a $180 million Series D led by Springcoast Partners in March 2026. Backers include funds managed by BlackRock and Neuberger Berman.
The operating footprint matches the fundraising. Cart.com runs 14 omnichannel fulfillment centers totaling more than 8.5 million square feet, processes over 70 million orders a year, and supports more than $10 billion in annual GMV across 6,000+ customers. Facilities cluster in Ohio, Texas, Utah, Tennessee, New Jersey and Pennsylvania, with additional sites in California, Arizona and Maryland.
The short version: Cart.com sells consolidation. Where most 3PLs stop at pick, pack and ship, Cart.com wants your fulfillment, your order and warehouse management software, your marketplace operations, and even your growth marketing under one contract. The pitch is fewer vendors, one accountable partner, and shared data from storefront to doorstep. Its proprietary Constellation suite (OMS, WMS and TMS) is the connective tissue.
The client roster tells you who this is built for: Janie and Jack, Pacsun, TOMS, Guess, BCBG and Motherhood all appear as named fulfillment customers. That's a mid-market and enterprise skew, heavy on apparel, footwear and beauty, with meaningful B2B and retail distribution alongside DTC.
Acquisitions remain central to the story. In the past year Cart.com absorbed OceanX, the subscription fulfillment arm of Guthy-Renker, and Amify, an Amazon marketplace optimization agency. Earlier deals brought warehouses, software and customer bases. That buys capability quickly, but it also means the company is perpetually integrating new operations, which is worth probing during a sales process.
Cart.com doesn't publish a rate card. Every engagement is custom-quoted through a sales process, and pricing depends on order volume, SKU count, storage footprint, channel mix and which services you bundle. Our pricing transparency rating of 3.0 reflects that opacity, which is standard at this tier but makes comparison shopping harder than it should be.
Expect the quote to break down into familiar components: receiving, storage billed by pallet or bin, per-order pick and pack with per-unit adders, packaging materials, and outbound shipping at Cart.com's negotiated carrier rates. B2B and retail distribution add EDI setup, routing-guide compliance work and chargeback exposure. Software and managed services are priced separately or folded into the bundle.
There's no published order minimum either. In practice, the owned-warehouse model and enterprise client roster point to a mid-market floor: brands shipping a few thousand orders a month will get real attention, while very small merchants are likely to find the onboarding process and economics designed for someone bigger.
One negotiating note: the bundle is the leverage. Cart.com would rather own three parts of your operation than one, and multi-service deals are where pricing flexibility tends to show up. Whatever you sign, get peak-season surcharges, Q4 storage rates and SLA credits in writing.
The network is the headline: 14 owned omnichannel facilities and 8.5 million-plus square feet, positioned so Cart.com can claim 2-day ground coverage to 99% of U.S. consumers. Named locations include Groveport, Columbus and Cincinnati in Ohio; Dallas, Garland and Longview in Texas; Salt Lake City and West Valley City in Utah; plus Memphis, Florence (NJ) and Bethlehem (PA). Inventory can be distributed across nodes with dynamic order routing choosing the cheapest compliant path per order.
Because the facilities are owned rather than franchised or partnered, processes and quality standards are uniform across the network. That's a real difference from asset-light competitors that route your inventory through third-party warehouses with varying performance.
Constellation is Cart.com's unified software layer: order management, warehouse management and transportation management systems that run the network and are also sold as standalone software. For fulfillment clients, the practical benefit is a single real-time view of inventory, orders and shipments across every node and channel. The suite extends into marketplace management, feed marketing and AI-driven inventory and demand planning.
Cart.com handles DTC parcel, B2B wholesale and retail distribution, and marketplace fulfillment from shared inventory pools. EDI connectivity and routing-guide compliance support major retailers, and a contract logistics arm takes on dedicated warehouse operations for enterprise clients. For brands juggling wholesale purchase orders next to DTC daily volume, this is the core value proposition.
Kitting, subscription box assembly (a strength inherited from OceanX), returns processing and custom packaging are all supported. Beyond the warehouse, Cart.com offers growth marketing, Amazon and marketplace management through Amify, and outsourced customer engagement teams. Vertical depth is strongest in apparel and footwear, health and beauty, CPG, and food and beverage.
Cart.com earns a 4.1 out of 5. For mid-market and enterprise brands that want to consolidate omnichannel fulfillment, software and channel operations with one partner, it's one of the most credible options in the market, and its owned 14-facility network with 99% 2-day ground coverage backs up the pitch with real infrastructure.
The scalability score (4.7) is the standout. Seventy million orders a year, documented peak-season performance for brands like Janie and Jack, and a contract logistics arm for dedicated operations mean volume ceilings are unlikely to be your problem. Technology (4.5) is close behind: Constellation is a genuine proprietary stack, not rebadged third-party software.
The tradeoffs are the mirror image. Pricing is custom-quote only and opaque (3.0), the independent review trail for the fulfillment business specifically is thin, and a five-year acquisition spree means integration quality can vary by facility and service line. Customer service lands at 3.7: named testimonials are strong, but there isn't enough unfiltered merchant feedback to call it settled.
If you're an early-stage brand shipping hundreds of orders a month, look at software-first 3PLs with self-serve onboarding instead. If you're evaluating at the enterprise end, Cart.com belongs on the same shortlist as Stord, and the head-to-head comes down to software philosophy and which network map fits your customers.
Cart.com doesn't publish pricing. All engagements are custom-quoted based on order volume, SKU count, storage needs and service mix. Expect standard 3PL components: receiving, storage, per-order pick and pack, packaging and negotiated shipping rates, plus separate fees for software and managed services.
Cart.com doesn't publicly state a minimum monthly order requirement. Its owned-network model and enterprise client roster suggest the best fit starts at mid-market volume, typically brands shipping a few thousand orders per month and up.
Cart.com operates 14 omnichannel fulfillment centers across at least nine states, including Groveport, Columbus and Cincinnati (Ohio), Dallas, Garland and Longview (Texas), Salt Lake City and West Valley City (Utah), Memphis (Tennessee), Florence (New Jersey) and Bethlehem (Pennsylvania), plus sites in California, Arizona and Maryland.
Yes. Cart.com supports Shopify, Amazon, Walmart, BigCommerce, WooCommerce, Adobe Commerce, Salesforce Commerce Cloud, eBay, TikTok Shop, NetSuite, EDI connections and a REST API, and claims hundreds of integrations overall.
Yes. B2B wholesale and retail distribution is a core capability, including EDI connectivity, retailer routing-guide compliance and dropship programs, alongside DTC and marketplace fulfillment from shared inventory.
Cart.com was founded in 2020, reached a $1.6 billion valuation in May 2025, and raised a $180 million Series D in March 2026. Investors include funds managed by BlackRock and Neuberger Berman. It reports 6,000+ customers and 70M+ orders processed per year.
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