Rating Breakdown
Pricing4.3 / 5
Technology3.5 / 5
Accuracy4.2 / 5
Speed4.0 / 5
Customer service4.5 / 5
Scalability3.5 / 5
Pros
Genuinely transparent pricing

Published per-order tiers ($1.00–$1.90) and storage rates, which almost no competitor discloses — you can ballpark your cost before ever talking to sales.

Hands-on, personal service

A dedicated account rep at no extra cost, plus direct owner and manager involvement, is the most consistent theme in merchant feedback.

No long-term contract

Month-to-month terms and a free-migration offer for 1,000+ orders keep switching risk low.

Real omnichannel and international reach

Ten native integrations plus UK, EU, and Canadian warehouses let a brand consolidate domestic and cross-border fulfillment under one partner.

Values-led operation

Women-owned client focus, a Latina-led workforce with real employee investment, and charitable giving make it a credible fit for mission-aligned brands.

Cons
No proprietary technology

Running on third-party ShipHero means limited custom analytics or portal depth; enterprise brands may outgrow it.

Add-on services are quote-only

Returns, FBA prep, kitting, barcoding, and support are priced separately, so the transparent per-order rate understates the true monthly bill.

Thin independent review volume

Accuracy and service claims lean heavily on the company's own testimonials; third-party review coverage on G2/Trustpilot is light.

Warehouse execution risk

Employee reviews cite gaps in new-hire training and limited modern-warehousing experience in leadership — a factor worth probing before peak season.

No single-region depth

Fifteen nodes sound like a lot, but they are spread about one per metro; this is reach, not redundancy.

Company facts
Founded
2014
Headquarters
Carrollton, TX
Warehouse footprint
15 warehouses
Warehouse locations
Show all 12 listed warehouse locations
  • Carrollton
  • Salt Lake City
  • Algonquin
  • Orlando
  • Hickory
  • Ontario
  • North York
  • Chilliwack
  • London
  • Peterborough
  • Hoensbroek
  • Heerlen
International coverage
Yes
Minimum monthly orders
Not publicly disclosed
Pricing model
Tiered
Pricing starts at
From $1.00–$1.90/order (volume-tiered); storage $2/bin or $25/pallet per month; no long-term contract

Overview

Selery Fulfillment is a third-party logistics provider based in Carrollton, Texas, that has grown since around 2014 into a network of 15 warehouses — seven across the US and eight in the UK, Canada, and the Netherlands. It fulfills ecommerce orders for direct-to-consumer, subscription, and marketplace brands, and runs its operations on the ShipHero warehouse management system rather than proprietary software.

Where Selery tries to stand apart is service. The company leans hard into a hands-on, relationship-driven model: every account gets a dedicated rep at no extra cost, and merchants regularly note that the owner and warehouse manager check in directly. For a founder running a growing brand, that access is the pitch — you are dealing with people, not a ticket queue.

It is also an unusually mission-led operation for the category. Selery says the majority of its clients are women-owned businesses, and that roughly 90% of its warehouse team are first-generation Latina women, whom it supports with healthcare, ESL classes, and citizenship assistance. A share of proceeds goes to Help Her Rise, a nonprofit for single mothers. None of that fulfills your orders faster, but for brands that weigh a partner's values, it is a genuine differentiator rather than boilerplate.

Pricing

Selery is refreshingly upfront about price, which is rare in a category where most providers hide everything behind a quote. It publishes volume-tiered per-order rates: $1.90+ per order under 5,000 orders a month, $1.50+ from 5,000 to 10,000, and $1.00+ above 10,000. Storage runs $2 per bin or $25 per pallet per month, and additional items in a shipment start at $0.25 each.

There is no long-term contract — you can cancel any time — and Selery runs a switching offer that moves 1,000+ orders for free when you migrate from another 3PL. Its mis-ship policy is also merchant-friendly: on a Selery error, it covers the return cost and waives the pick, pack, and shipping fee.

The caveat: the headline per-order rate is not the whole bill. A number of services — returns processing, FBA prep, kitting, barcoding, real-time inventory, and even customer service support — are quoted individually rather than bundled in. That is normal for the industry, but it means the transparent starting rate should be treated as a floor. Ask for a fully itemized quote against your actual order profile before comparing Selery to another provider on price alone.

Features

Selery integrates with the platforms most growing brands actually sell on: Shopify, Amazon, WooCommerce, BigCommerce, Magento, eBay, Etsy, Walmart, Google Shopping, and mystore.no. Because it runs on ShipHero, merchants get real-time inventory visibility and automatic low-stock alerts through the ShipHero dashboard.

Services and day-to-day operations

Beyond standard DTC pick-and-pack, Selery handles subscription-box assembly, kitting, warehousing, returns, custom-branded packaging, and marketing inserts. For Amazon sellers, it offers FBA prep: you ship inventory to the Dallas warehouse, and Selery preps, labels, and forwards to Amazon, typically within 8 to 72 hours depending on the prep required.

Orders placed before noon Central ship the same business day, and Selery runs daily pickups with FedEx, UPS, USPS, and DHL. With 15 nodes — including UK, EU, and Canadian facilities — brands can distribute inventory and reach international customers without standing up separate partners. Selery reports a 99.96% order accuracy rate, and merchant testimonials repeatedly single out accuracy as a strength.

Where the technology stops

The flip side of running on ShipHero is that Selery does not offer proprietary technology, deep analytics, or a custom merchant portal beyond what ShipHero provides. For most SMB and mid-market brands that is perfectly adequate. Enterprise operations that want bespoke reporting, EDI-heavy retail workflows, or a purpose-built platform will find the tech layer thinner than at larger competitors.

Verdict

Selery Fulfillment earns an overall 4.0 out of 5. It is a strong, honest option for the brands it is built for: growing DTC, subscription, and Amazon sellers who value transparent pricing and a real human on the other end of the line over enterprise-grade software. The published rates, the no-contract terms, and the consistent praise for service are the reasons to shortlist it.

The reasons to look elsewhere are equally clear. If you need proprietary technology and deep analytics, ship heavy or bulky freight, or want multi-warehouse redundancy inside a single region, Selery is not the sharpest fit — its 15 nodes are spread roughly one per metro rather than clustered for coverage depth. Get an itemized quote, confirm the add-on costs that sit outside the headline rate, and Selery is well worth a conversation for the mid-market service seeker.

Frequently asked questions

What operators ask about Selery Fulfillment

How much does Selery Fulfillment cost?

Selery publishes volume-tiered per-order rates: from $1.90 per order under 5,000 orders a month, $1.50 from 5,000–10,000, and $1.00 above 10,000. Storage is $2 per bin or $25 per pallet per month, with extra items from $0.25 each. Add-on services like returns, FBA prep, and kitting are quoted separately, so request an itemized quote for your order profile.

Does Selery require a long-term contract?

No. Selery operates month-to-month with no long-term contract, and you can cancel at any time. It also offers to move 1,000+ orders for free when you switch from another 3PL.

Where are Selery's warehouses located?

Selery operates 15 facilities: seven in the US (two in the Dallas area plus Salt Lake City, Chicago, Orlando, Charlotte, and Los Angeles/Ontario) and eight internationally across the UK, Canada, and the Netherlands.

Does Selery handle Amazon FBA prep?

Yes. You ship inventory to Selery's Dallas warehouse, and it preps, labels, and forwards products to Amazon FBA, typically within 8 to 72 hours depending on the prep required.

How fast does Selery ship orders?

Orders received before noon Central time ship the same business day, Monday through Friday. Selery runs daily pickups with FedEx, UPS, USPS, and DHL, and reports a 99.96% order accuracy rate.

What ecommerce platforms does Selery integrate with?

Selery integrates with Shopify, Amazon, WooCommerce, BigCommerce, Magento, eBay, Etsy, Walmart, Google Shopping, and mystore.no, using the ShipHero WMS for inventory sync and order automation.

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Will Davis
Editor

Will covers fulfillment strategy, provider evaluation, and the operational tradeoffs ecommerce teams run into when comparing 3PL partners.